Raipur, 31 December 2022
With a view to further improve the assistance given to the victims through cybercrime helpline number 1930, on the guidance of Director General of Police Mr. Ashok Juneja, this system has been shifted to Dial 112 Control Room from 19 December 2022. Better results are coming out of this system. In 10 days from 19 December to 28 December 2022, about 4 lakh rupees have been saved by the 1930 helpline team. Additional Superintendent of Police (Technical Services) Mr. Kavi Gupta told that in the last one and a half years, through this system, more than 4 crores amount has been held.
How does the Citizen Financial Fraud Reporting System work?
A platform called ‘Citizen Financial Fraud Reporting System’ is available for the police on the cybercrime portal, in which nodal officers of all bank merchants and wallet companies are also connected along with the police. As soon as a complaint of cyber financial fraud is lodged on the portal, its information first reaches the nodal officer of the bank of which the account holder is the applicant. The nodal officer through the portal informs the bank account holder to whom the amount has been credited. If funds are available in the account of the accused account holder of the other notified bank, the same gets put on hold, And if the amount has been transferred from the second bank to a third bank, then the nodal officer of the second bank informs the nodal officer of the third bank in this regard. This process goes on until such an account holder is received in whose account the amount is present. If money is withdrawn from the ATM by the accused, the money cannot be held and the bank informs the police in this regard.
Therefore, it is necessary that the victim of cyber fraud should file a complaint as soon as possible.
Victims of cyber financial fraud can lodge a complaint on their own, through the cyber crime helpline number 1930 or through the nearest police station, in the cyber crime portal under “Citizen Financial Fraud Reporting System”. In view of increasing cyber crime related complaints, the service of cyber crime helpline number is being provided 24×7. Additional Director General of Police (Technical Services) Mr. Pradeep Gupta, while presenting a certificate of appreciation to the 1930 team for their hard work and dedication, said that this new system will be further expanded in the future so that quick and effective assistance is provided to the victims of cybercrime. Can go Mr. Pradeep Gupta has appealed to the people to register complaints immediately in the cases of cyber financial crime so that the victim can be saved from financial loss in time.
